Tomislav is an IT Professional with over 25 years of experience, Microsoft MVP for Office Apps and Services, and Microsoft Certified Trainer. He is working at WorldBank in Zagreb as an IT Analyst. Highly skilled in managing IT departments, processes, and projects. Proficient in Manufacturing (food, metal), Healthcare, and logistics. Helping businesses become more efficient and effective with optimal use of IT people, processes, and technology resources. Lecturer at many conferences in Croatia and abroad (Advanced Technology Day, Windays, MSNetworks, KulenDayz, MS Sinergija, Collaboration Summit, Office 365, and SharePoint Conference) and IT communities in Croatia, Bosnia, and Herzegovina, Serbia, etc. Community User Group Lead for IT Pro in Zagreb [Croatia]. Great experience in Software Asset Management. ISO 20000/27001 Lead Auditor and ITIL v4 certified. Born and live in Zagreb.